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I’m glad you came to me. Take what you need and celebrate (your) nature. I believe that my services and products will bring much good to your life.

Now it’s time for the formalities. To begin with, full registration details as a seller: Iwona Karpinska, doing business under the company „Emotions in Nature, 5/29 Tuwima Street, 39-200 Debica, NIP: 8722268420.

Below you will find the terms and conditions, which contain information on, among other things, how to place an order leading to the conclusion of an agreement, details on the execution of the concluded agreement, forms of delivery and payment available in the store, the procedure for withdrawal from the agreement, or the complaint procedure.

If you have any comments, questions, concerns, I am at your disposal at the e-mail address or telephone number +48 696555569. Customer service is available from 13.00 to 15.00 from Monday to Friday.

Greetings and we wish you successful shopping!

The team of the online store Emotions in Nature.

§ 1 Definitions

For the purposes of the Regulations, the following terms shall have the following meanings:

Price – the value expressed in monetary units that the Buyer is obliged to pay to the Seller for the Goods;

Buyer – a natural person, a legal person or an organizational unit with legal capacity, in particular a Consumer or a PNPK;

Consumer – a natural person, entering into an Agreement with the Seller not directly related to his business or professional activity;

Entrepreneur on the rights of a consumer (PNPK) – a natural person concluding an Agreement with the Seller directly related to his/her business activity, when it follows from the content of the Agreement that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity;

Pre-sale – the process of collecting orders by the Seller for Goods that will be available for sale as of a certain date, and concluding Contracts before the planned date of introduction of the Goods for sale;

Terms and Conditions – the terms and conditions of the Emocje w naturze online store , available at;

Store – online store operating at and its extensions;

Seller – Iwona Karpinska, conducting business under the name „Emocje w naturze, 5/29 Tuwima Street, 39-200 Debica, NIP: 8722268420. ;

Goods – all movable items offered by the Seller within the Store;

Outlet Merchandise – Merchandise in respect of which the Buyer has been expressly informed that a particular feature of the Merchandise deviates from the typical requirements for compliance with the Contract, e.g. in terms of completeness, quality, functionality, etc;

Goods with Digital Elements (TzEC) – Goods offered by the Seller, containing Digital Content or Digital Services, without which the Goods are unable to function properly. Digital Content or Digital Services may be provided by the Seller or a third party;

Digital Content – data produced and delivered in digital form;

Contract – a contract concluded between the Seller and the Buyer, the subject of which is the provision of Electronic Services or the sale of Goods to the Buyer;

Digital Services – services that allow the Buyer to:

  • generation, processing, storage or access to data in digital form;
  • the sharing of digital data that has been uploaded or produced by the Buyer or other users of the Digital Service;
  • other forms of interaction through data in digital form;

Electronic Services – any electronic services provided by the Seller to the Buyer through the Store. Digital Services are a type of Electronic Services.

§ 2 Preliminary provisions

The Seller, through the Store, conducts retail sales of Goods, while providing Electronic Services to the Buyer. The Buyer may purchase Goods indicated on the pages of the Store or specified in the Pre-Sale.

The Regulations define the terms and conditions of use of the Store, as well as the rights and obligations of the Seller and Buyers.

In order to use the Store, including, in particular, to place an order, it is not necessary for the Buyer’s computer equipment or software to meet special technical conditions. Sufficient are:

  • Internet access,
  • a standard, up-to-date operating system,
  • a standard, up-to-date web browser with cookies enabled,
  • possession of an active e-mail address.

If, for the use of the Goods or TzEC, it will be necessary to meet additional technical conditions, other than those indicated in paragraph 3, the Seller shall inform the Buyer about it before placing the order, e.g. by including technical requirements in the description of the Goods or TzEC.

The conclusion of the Contract for sale of Goods may not be made anonymously or under a pseudonym. The Buyer should indicate true and complete personal information in order to conclude such Contract.

It is prohibited during the use of the Store to provide content of an unlawful nature, in particular, by sending such content through the forms available in the Store.

For the avoidance of doubt, the Seller indicates that:

Contracts that concern the sale of Goods are contracts that obligate the transfer of ownership of the Goods, to which the provisions of Chapter 5a of the Law of May 30, 2014 on Consumer Rights apply;

Contracts that relate to the sale of TzEC are contracts that obligate the transfer of ownership of the Goods, to which the provisions of Chapter 5a apply and the provisions of Chapter 5b of the Law of May 30, 2014 on Consumer Rights do not apply;

Contracts that concern Electronic Services may (but need not) be contracts for the provision of digital content or digital service, to which the provisions of Chapter 5b of the Law of May 30, 2014 on Consumer Rights apply.

§ 3 Electronic Services relating to the Store

The Seller provides Electronic Services to the Buyer.

The basic Electronic Service provided to the Buyer by the Seller is to enable the Buyer to place an order in the Store, which leads to the conclusion of a Sales Agreement with the Seller. Placing an order is possible without having an account in the Store.

If the Buyer decides to subscribe to the newsletter, the Seller provides the Buyer with an Electronic Service consisting of sending the Buyer e-mails that contain information about news, promotions, products or services of the Seller. Subscribing to the newsletter is done by completing and submitting the newsletter subscription form or by checking the appropriate check box when placing an order. The Buyer may unsubscribe from the newsletter at any time by clicking on the unsubscribe button, which is included in each message sent as part of the newsletter. The Buyer may also send an e-mail to the Seller requesting unsubscription from the newsletter database.

Electronic Services are provided to the Buyer free of charge. However, Contracts for the sale of Goods concluded through the Store are chargeable.

In order to ensure the security of the Buyer and the transmission of data in connection with the use of the Store, the Seller takes technical and organizational measures appropriate to the degree of security threat to the provided Electronic Services, in particular, measures to prevent the acquisition and modification of personal data by unauthorized persons.

The Seller shall take measures to ensure the full proper functioning of the Store. The Buyer should inform the Seller about any irregularities or interruptions in the functioning of the Store.

Due to the fact that the Store is an ICT system managed by the Seller, the Seller may carry out technical and IT work aimed at developing the Store and providing Electronic Services at the highest possible level.

As part of the development of the Store, the Seller may, in particular:

  • add new functionality and change or remove existing functionality within the Store;
  • introduce the Store on a different type of devices, such as mobile devices;
  • make available an application related to the Store.

§ 4 Placing an order

All descriptions of the Goods available on the pages of the Store do not constitute an offer within the meaning of the relevant provisions of civil law, but an invitation to conclude a Contract.

Placing an order is done by adding the Goods that the Buyer is interested in to the shopping cart, and then completing the order form. In the form it is necessary to provide the data necessary for the execution of the order. At the stage of placing the order, it is also necessary to choose the method of delivery of the ordered Goods and select the method of payment for the order. Placing an order is conditional on accepting the Terms and Conditions, with which the Buyer should first become familiar. In case of any doubts concerning the Regulations, the Buyer may contact the Seller.

In the case of Goods that are Outlet Goods, an additional condition for placing an order is to check-box that the Buyer agrees to purchase the Outlet Goods.

In the order form, the Buyer must provide true personal information. The Buyer is responsible for providing false personal data. The Seller reserves the right to suspend the execution of the order in a situation where the Buyer has provided false data or where the data raises reasonable doubts of the Seller as to its accuracy. In such a case, the Buyer will be informed by phone or e-mail about the doubts of the Seller. In such a situation, the Buyer shall have the right to explain any circumstances related to the verification of the veracity of the data provided. In the absence of data allowing the Seller to undertake contact with the Buyer, the Seller will provide all explanations after the Buyer has undertaken contact.

The Buyer declares that all data provided by him in the order form are true, while the Seller is not obliged to verify their veracity and correctness, although he has such a right in accordance with paragraph 7.

The ordering process is completed by clicking on the order finalizing button. Clicking on the order finalizing button constitutes an offer by the Buyer to purchase selected Goods from the Seller, under the terms and conditions specified in the order form.

Upon receipt of the order, the Seller, no later than within 7 (in words: seven) days from the date of receipt of the order, may:

accept the offer made by the Buyer by accepting the order for execution – in this case the Contract for Sale of Goods is concluded at the moment of delivery to the Buyer of a message confirming acceptance of the order for execution,

may not accept the Buyer’s offer and cancel the placed order – in this case the Contract for Sale of Goods is not concluded, and the Buyer is refunded all payments, if the Buyer has made them at the stage of placing the order.

§ 5 Pre-sale

The Seller, with respect to certain types of Goods, may or may not arrange a Pre-Sale.

Goods subject to Pre-Sale are clearly marked within the Store as Goods available for Pre-Sale. On the page of such Goods, the Seller shall include information as to what date the Goods are likely to be available and what date the Goods are likely to be shipped.

For the purpose of concluding Pre-Sale Contracts, the provisions of § 4 shall apply accordingly.

The Seller reserves the right to change the date referred to in paragraph 2, especially as a result of delays in delivery of the Goods by third parties (e.g. manufacturers). The Seller will inform Buyers of any changes to the dates related to the Pre-Sale, by posting information in the Store and sending an e-mail message, to the address provided by the Buyer.

In the event that the sale of the Goods is not possible under the terms of the Pre-Sale (e.g., suppliers do not deliver the appropriate quantity or types of materials, there is an increase in the price of materials, etc.), the Seller will inform the Buyer of these circumstances.

If a Buyer who is a Consumer or a PNPK does not agree to an extension of the delivery date of the Goods or a change in the terms and conditions of sale of the Goods, he may cancel the purchase of the Goods, and the Seller shall refund to such Buyer any payments made under the Pre-Sale.

§ 6 Delivery

The order delivery methods available for selection are described on the Store’s website and presented to the Buyer at the stage of order placement. The cost of delivery of an order is borne by the Buyer, unless the Seller indicates otherwise on the Store website. The Seller has the right to decide to divide the order into several separate shipments without additional costs to the Buyer.

In the event of non-collection of the Goods or the Buyer’s refusal to collect the Goods and return them to the Seller, if any, the Buyer may be obliged to compensate the Seller for the damage that the Seller has incurred as a result of non-collection of the Goods, e.g. in the form of shipping costs covered by the Seller.

§7 Price and payment

The available payment methods for an order are described on the Store’s website and presented to the Buyer at the stage of placing the order.

If the Buyer has chosen online payment when placing an order, after clicking on the order finalizing button, he/she will be redirected to a payment gateway operated by a third-party payment operator to make payment for the order. If the Buyer has chosen to pay by bank transfer, after clicking on the order finalizing button, he/she will be redirected to the Store’s website with order confirmation and instructions for making payment. Payment for the order should be made within 24 hours of placing the order. After this deadline, the Seller may assume that the Buyer has abandoned the purchase of the Goods, and cancel the placed order.

Electronic payments, including payment card payments, are handled by STRIPE.

If the Buyer requests an invoice, it is delivered to the Buyer electronically, to the e-mail address provided in the order form.

All Prices listed on the Store’s pages are gross prices.

The Seller is entitled to give the Buyers discounts, reductions or other price preferences at its own discretion, in particular within the framework of an organized promotional action. Details of promotional actions are specified in separate regulations of promotional actions. The Buyer is not entitled to claim discounts, reductions or other preferences that do not result from a promotional action.

§ 8 Order execution

Order completion consists in completing the ordered Goods, packing them for delivery to the Buyer and sending the shipment to the Buyer in accordance with the form of order delivery chosen by the Buyer.

The order is considered fulfilled at the moment of shipment to the Buyer (entrusting the shipment to a carrier engaged in transportation). In the case of delivery via a carrier, the Seller shall inform the Buyer about preparation of the Goods for shipment and transfer of the shipment to the carrier. The exact date of delivery of the Goods shall be determined by the carrier, unless the carrier allows the Buyer to specify the exact date and time of delivery. If the carrier provides such functionality, the Seller will provide the Buyer with the data needed to monitor the transport of the Goods, in particular, a link to the carrier’s website or to the carrier’s application.

The Buyer is obliged to examine the shipment at the time and in the manner usual for shipments of this type. If the Buyer has ascertained that there was a loss or damage to the Goods during transport, he is obliged to perform all actions necessary to establish the carrier’s liability, such as writing a damage report (Article 545 § 2 of the Civil Code).

The lead time is indicated with each Goods. The ordered Goods should be released to the Consumer or PNPK within 30 days, unless a longer period is expressly indicated by the Seller in the description of the Goods. In such a situation, by placing an order, the Buyer agrees to the longer delivery date indicated in the description of the Goods.

If the Buyer orders Goods with different lead times, for the Seller the binding lead time for the entire order is the longest one among all the Goods included in the order, although the Seller may offer to divide the order into several independent shipments in order to accelerate the lead time for some of the Goods.

In the case of goods sold on, the sale of products is carried out through the Stripe platform, and the Seller additionally uses the service for this purpose, within which the payment (purchase page) is carried out. The user, by providing data on the purchase page, agrees to its transfer to EasyCart and Stripe in accordance with the terms and conditions and privacy policy. These documents are linked on the shopping cart page.

§ 9. cancellation of the Consumer or PNPK Agreement without cause

The Consumer or PNPK has the right to withdraw from the Agreement for the sale of Goods, which was concluded through the Store, without giving any reason within 14 days from the date of taking possession of the Goods by the Consumer or PNPK, or a third party other than a carrier indicated by the Consumer or PNPK. If the Contract includes multiple Goods, which are delivered separately, in batches or in parts, the term for withdrawal from the Contract shall be counted from taking possession of the last Good, its batch or part.

The right to withdraw from the Contract does not apply to the Contract:

  • in which the subject of the performance is a non-refabricated Goods, produced according to the specifications of the Consumer or PNPK or serving to meet his individualized needs;
  • in which the subject of the performance is an Item subject to rapid deterioration or having a short shelf life;
  • in which the subject of performance is Goods supplied in sealed packaging which cannot be returned after opening the packaging for health or hygienic reasons, if the packaging has been opened after delivery;
  • in which the subject of performance are Goods, which after delivery, due to their nature, are inseparably combined with other things;
  • in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery.